I've been using ParentPay for a while now to manage my kids' school expenses, and I totally get where you're coming from. Setting up regular payments can be a bit tricky at first. One thing that helped me was double-checking whether I had selected the option for recurring payments during the setup; it's easy to miss that part in the interface. Also, make sure your bank details are correctly entered and verified, just to rule out any potential issues from that side.
As for tracking payments and activities, I found it helpful to utilize the "Transaction History" feature in the system. It provides a detailed breakdown of all payments and can be a lifesaver when trying to reconcile what’s been paid for and what's outstanding. I also keep a simple spreadsheet on my computer to log all expenses and payments, which helps me keep everything straight outside of the app.
A lot of us parents have found navigating these systems less than intuitive, so you're definitely not alone! One suggestion might be to reach out to your child’s school. They often have guides or can offer specific support since they deal with multiple queries from other parents.
If you continue having trouble, it might also be worth contacting the ParentPay support team to see if there's an issue specific to your account or setup. They’ve been quite responsive in the past when I’ve reached out.
Have you found any particular features more helpful than others? I'd love to hear any tips you've picked up as well!
